Shipping Info

Shipping Methods

 Click & Collect

If you are coming to our premises in Sunderland to collect your order, simply select the 'Click & Collect' option at checkout. Most orders will be available to collect within 24 hours of placing your order. 

We will send a confirmation email or text to your supplied address to confirm that your items are awaiting collection, and also provide our premises address details and opening times.

Standard UK (Free Shipping) Our Free inclusive delivery is either via Royal Mail 48 or Yodel Economy. Delivery estimates for these services are approx 2-3 working days from dispatch. 
UK Expedited (Express) Our Expedited (Express) delivery upgrade is either via Royal Mail 24 or Yodel Next Day. Delivery estimates for these services are approx 1-2 working days from dispatch. 


A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location.

A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.